User Agreement – Scavenger Quest

Last Updated: 5/2/2025

This User Agreement (“Agreement”) is a legal contract between you (“User,” “you,” or “your”) and Varolo, Inc. (DBA Scavenger Quest) (“Varolo,” “we,” “our,” or “us”) governing your access to and use of the Scavenger Quest mobile application and related services (collectively, the “App”). By accessing or using the App, you agree to be bound by this Agreement. If you do not agree, you must not use the App.

1. Eligibility and Account Registration

Users of all ages are eligible to use the App, with specific registration processes based on age:

Users 13 and Older: You must be at least 13 years of age (or older where required by local law) to create an account using “Sign in with Google” or “Sign in with Apple.” We receive only the information those platforms provide to us—typically your name, email address, and profile picture. If name or email is not provided, we may request it directly. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
Users Under 13: If you are under 13, you must select the “I’m under 13” option during registration or login, which allows you to create a non-personalized username. No personal information (e.g., name, email, or other identifying data) is collected or stored. Gameplay progress is stored locally on your device and is not tied to an account.

You may delete your account (for users 13 and older) or discontinue use (for users under 13) at any time within the App or by contacting us at support@scavenger-quest.com.

2. Description of the Service

Scavenger Quest is a scavenger hunt experience designed primarily for use by cruise line passengers and other travelers participating in guided quests. Users follow riddles, maps, and clues to explore historical sites, monuments, fountains, statues, and other points of interest. Some elements of each quest may be fictional or dramatized for entertainment purposes.

The App is free to download and use for all users. Access to specific quests may require an activation code purchased separately through authorized partners (such as cruise lines or tour operators). Varolo does not process or store these payment transactions directly. We may update the App automatically to provide new features, bug fixes, or security enhancements. You are responsible for maintaining compatible devices and operating systems to ensure the App functions properly.

3. Privacy Summary

Your privacy matters to us.

For users 13 and older, we collect only the information provided through Google or Apple sign-in (name and email).
For users under 13, we collect no personal information; you use a non-personalized username, and gameplay data is stored locally on your device.
The App may request access to your device’s camera and location solely to enable gameplay functions.
Photos taken within the App remain on your device and are not uploaded or accessible to Varolo.
Location data and gameplay progress are stored locally on your device and are not transmitted to our servers.
We use Google Cloud Services and SSL/TLS encryption for all communications (applicable to users 13 and older).

For more details on data handling, please refer to our Privacy Policy.

4. Use of the App

You agree to use the App only for lawful, personal, and non-commercial purposes and in compliance with this Agreement. You may not:

Copy, modify, distribute, or reverse-engineer any part of the App.
Use the App to transmit any harmful, fraudulent, unlawful, or offensive content, including hate speech, viruses, or malware.
Interfere with or disrupt the App’s operation or security.

For users 13 and older, if you provide or input any user-generated content (e.g., optional profile information), you grant Varolo a non-exclusive, royalty-free license to use, store, and display it solely for operating the App. For users under 13, no user-generated content is collected or stored. Varolo reserves the right to terminate or suspend your access at any time for violation of these terms or misuse of the App.

5. Intellectual Property

All content, software, text, images, designs, logos, trademarks, and other materials within the App are the exclusive property of Varolo, Inc. or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for its intended purpose. No rights are transferred or assigned to you except as expressly stated herein.

6. Safety and Assumption of Risk

The App may direct users to outdoor or public locations that require walking, climbing, or navigating terrain and environments not controlled by Varolo. Participation in scavenger hunts and related activities is at your own risk.

You are solely responsible for your own safety and for complying with local laws, regulations, and any site-specific rules. For users under 13, we recommend parental supervision during gameplay to ensure safety.

Varolo, Inc., its partners, and affiliates shall not be liable for any injury, loss, damage, accident, or harm (including bodily injury or property damage) that occurs while using the App or participating in any quest, whether arising from negligence or otherwise.

7. Accuracy of Information

While we strive to ensure that historical and cultural information in the App is accurate, Scavenger Quest includes interpretive, educational, and fictional elements for entertainment. We make no guarantee regarding the accuracy, completeness, or current status of any information presented in the App or during gameplay.

8. Termination

You may discontinue use of the App at any time. For users 13 and older, you may also delete your account within the App or by contacting us at support@scavenger-quest.com.

Varolo reserves the right to suspend or terminate access to the App, in whole or in part, at any time and for any reason, including suspected misuse or violation of this Agreement. Upon termination, all rights granted to you under this Agreement will immediately cease.

9. Disclaimers

The App and all related services are provided “as is” and “as available.”

Varolo makes no warranties, express or implied, regarding the App’s reliability, availability, or fitness for a particular purpose.

Use of the App is entirely at your own risk. We may experience temporary interruptions for maintenance or updates.

10. Limitation of Liability

To the maximum extent permitted by law, Varolo, Inc. and its affiliates, officers, employees, partners, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use or inability to use the App.

Some jurisdictions do not allow certain liability exclusions, so these limitations may not apply to you in their entirety.

11. Indemnification

You agree to indemnify, defend, and hold harmless Varolo, Inc., its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the App, violation of this Agreement, or infringement of any third-party rights.

12. Force Majeure

Varolo shall not be liable for any failure or delay in performing its obligations under this Agreement due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, wars, cyberattacks, or government actions.

13. Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or related to this Agreement or your use of the App shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.

The arbitration shall take place in Utah, United States, and judgment on the arbitration award may be entered in any court having jurisdiction. Varolo will cover arbitration filing fees up to $250 for individual claims. You may opt out of this arbitration provision within 30 days of first accepting this Agreement by emailing support@scavenger-quest.com.

You agree that you may bring claims only in your individual capacity, not as part of any class action or representative proceeding.

14. International Use

Although the App is accessible worldwide, Varolo makes no representation that the App is appropriate or available for use in all locations. Users are responsible for complying with local laws and regulations in their country or region of use.

15. Changes to This Agreement

Varolo may update or modify this Agreement at any time. Notice of material changes will be provided within the App or via our website. Continued use of the App after such notice constitutes your acceptance of the updated Agreement.

16. Severability and Entire Agreement

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. This Agreement constitutes the entire understanding between you and Varolo and supersedes all prior agreements, whether oral or written.

17. Contact Information

For questions, concerns, or requests regarding this Agreement or the App, please contact us at:
Email: support@scavenger-quest.com
Website: www.scavenger-quest.com